Autoscan triggers receive no webhooks due to GitHub Outage

Incident Report for SonarQube

Resolved

A GitHub outage caused Autoscan to receive 0% of webhook requests from Github. Any users who submitted code in their own repo would not trigger Autoscan.

This also impacted customers who use CI-based analysis related to Github. CI customers who do not use Github were unaffected.

GitHub has indicated recovery at 17:26 (GMT +2) and the backlog queue is processing without issue.

As of 17:45 (GMT +2), we have completed processing of the backlog.

Impact Start: 2025-10-09 16:30 (GMT +2)
Mitigation (GitHub recovery, start of backlog processing): 2025-10-09 17:26 (GMT +2)
Impact End (Full return to normal operations): 2025-10-09 17:45 (GMT +2)

https://www.githubstatus.com/incidents/k7bhmjkblcwp
Posted Oct 09, 2025 - 16:30 CEST