The outage is fully resolved, and all systems are now completely operational. The AWS incident that impacted the US-EAST-1 region between 11:49 PM PDT on October 19 and 3:01 PM PDT on October 20 is officially closed. All SonarQube Cloud services are functioning normally. Please ensure that any analysis that failed during the disruption is resubmitted.
We greatly appreciate your patience during this period of recovery.
Posted Oct 21, 2025 - 10:45 CEST
Update
We are continuing to monitor for any further issues.
Posted Oct 20, 2025 - 23:31 CEST
Update
AWS is reporting continued recovery across the majority of impacted services in the US-EAST-1 Region. We are also seeing widespread recovery across our platform. While analysis has resumed, processing speed is slower than normal as systems stabilize. We are closely monitoring the situation and taking all necessary steps to restore full performance.
We sincerely apologize for the disruption and appreciate your continued patience.
Posted Oct 20, 2025 - 23:22 CEST
Monitoring
AWS is observing continued recovery across most of the affected services in the US-EAST-1 Region. We are also seeing recovery across our platform and is currently working through the remaining backlog, which we are closely monitoring.
Action Required: Any Analysis that failed during the outage will need to be resubmitted.
We apologize for the inconvenience and thank you for your patience.
Posted Oct 20, 2025 - 21:50 CEST
Identified
Our cloud provider, AWS, has identified the root cause and is actively working on a mitigation. We are closely monitoring their progress and will share another update as soon as we have more definitive information.
We apologize for the inconvenience and thank you for your patience. We will provide our next update as soon as we receive new details from AWS.
Posted Oct 20, 2025 - 20:28 CEST
Investigating
We are continuing to experience issues with AWS infrastructure in the US-EAST-1 Region due to which Analysis is not processing since 2 pm UTC. We are monitoring the situation closely and are awaiting updates from our provider.